Privacy Policy

Effective Date: September 09, 2025

Team SoftMaji operates the Lucknow Metro Map mobile application and the related website. This Privacy Policy explains how information is handled when you use the app or access the website.

The app is designed to be simple, free to use, and respectful of user privacy. No account creation is required and no advertising systems are used.

Information Collection and Use

We collect only what is necessary for the app to function correctly. We do not collect personally identifiable information from users.

Personal Information

The app does not collect your name, email address, phone number, identification details, or any other personal information. You can use the app without sharing your identity.

Location Access for Nearest Station Feature

The app offers a feature to help you find the nearest metro station. This requires access to your device location to calculate distance.

Location data is processed only on your device. It is not stored, transmitted, or shared with our servers or with any third party. You may enable or disable location access at any time through your device settings.

Usage Data and Analytics

We do not use analytics tools and do not track app usage, behavior, or activity. No usage statistics are collected.

How Information Is Used

Any temporary data accessed by the app is used only to provide core features such as:

  • Displaying metro routes and station information
  • Calculating fare and route details
  • Identifying nearby metro stations when requested

Data is never used for advertising, marketing, analytics, or commercial profiling. User information is never sold or shared.

Data Security

Since personal and location data are not stored on our servers, the risk of server side data exposure is minimized. Data security on your device is managed by your operating system.

Children’s Privacy

The app is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe that a child has shared personal information, please contact us so that appropriate action can be taken.

Changes to This Policy

This Privacy Policy may be updated when required. Any changes will be published on this page with a revised effective date. Continued use of the app indicates acceptance of the updated policy.